"I am the Area Manager for several of the Registered Care Homes that Judy gave workshops to, in Caring for People with Dementia and Grief and Bereavement. I have received very positive feed back from the participants that the training was informative, interesting and relevant. Given the diversity of our employees and under equal opportunities, full consideration was given to those for whom English is not a first language. Handouts were prepared and distributed for staff to use as a point of reference at a later date.

Judy was responsive and empathetic when we needed immediate support for staff following the sudden demise of a service user and I would not hesitate to recommend her as a trainer."

Ayesha Trott
Area Manager for The Regard Partnership

About Us

Judy Carole Kauffmann






Judy lived overseas for twenty two years running her own property business. She returned to England and volunteered at Sue Ryder hospice for nearly two years.

Judy passed an Open University Course in Death, Dying and Bereavement and became a carer/companion to a lady with dementia after which she became the Registered Manager of a Domiciliary Care Agency in Hampshire achieving her NVQ4 in Care Management.

She has been a studio guest of BBC Radio Surrey and Sussex discussing the books she co-authored and has an article on the Saga Website as well as'Dying Matters' on ‘Coping with Grief‘.

Judy is passionate about caring for people during their end of life journey and empathising with those left behind, and her training and writings reflect this ethos.

Judy not only trains people to achieve the highest level of non medical care, but also empowers carers helping take the fear out of end of life. She is able to show them how love comes down to three very simple ingredients of care that they can all achieve.

Judy is an accredited Bereavement Counsellor with Cruse the National Bereavement Charity and was a volunteer and trainer for Samaritans. 

Mary Jordan

Mary Jordan is author of “The Essential Carer’s Guide” (Hammersmith Press, 2006) and writes regularly for Nursing and Carer’s journals. Her considerable experience is borne both from the care of relatives and friends and of the NHS systems.

Her experience includes working for the NHS in a management role, teaching General Practice Managers about General Practice Management and writing for the medical press.

Her personal experience of caring within the home is augmented by an understanding and familiarity with NHS ‘systems’, of how hospitals and Doctors’ surgeries work and of the routine and standards within Care and Nursing Homes.

Mary’s experience as a non professional carer has led her to empathise with others in similar circumstances. She has joined ELM as an Associate Director because she and Judy Carole believe that their roles are complementary, and that together they can make a difference to the lives of carers, regardless of their status.


For more details of the ELM training programme , please click here to contact Judy Carole or call us on 07919 072111